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All parcels which require extra security need to be marked with our Security labels and be carefully and suitably wrapped. On arrival at our warehouse your parcel will be scanned, labelled and placed in a secure cage, which is covered by CCTV at all times until further transportation to the sorting hub, where the same procedures are in place. All items which are required to go as secure will incur an additional £1 fee to cover the extra administration work required to be completed.

Transporting items as secure will mean that at every stage of the parcels journey it will be recorded. Each time the parcel changes hands from one delivery driver to another, from one depot to another or to its final destination it will be signed for and recorded.

Rapid are able to provide you with Liability cover at a cost of £3 per £1000 of cover for all domestic deliveries. In order to qualify for the Liability cover you would need to also have paid the £1 for the Security service. This would just be a one off fee for any number of parcels you send at that particular time.

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Company Reg No: 3421524 | The VAT Reg No is: 700 3316 96
Registered address is the business address: The Brewery Warehouse, Cliff Quay, Cliff Road, Ipswich, IP3 0BE